Borrower Inquiry
Web-Based Customer Self-Service 

Where Borrower Inquiry adds value.
      As a Web-based service, Borrower Inquiry adds cost savings while providing a new level of service to your customers, allowing them to view the status of their loans at their convenience.
 - Apply your logo and colors to the application;
 - Secure web access lets you define the loans and screens viewed;
 - Borrowers, property managers and internal personnel with appropriate authority can view property and loan status information including: property summary, unit information, loan balance, escrow and reserves summary, late charge information and year-to-date information;
 - Transaction history and reserve history reports can be printed and exported as an Adobe Acrobat file (.pdf) or to a Microsoft Excel® spreadsheet.

Benefits for your enterprise.
      Borrower Inquiry provides the opportunity for you to offer a private label Web-based alternative to telephone inquiries. Your customers can get the information regarding their loans on their schedule, not yours.
      The secure internet access provides an easy-to-view alternative to the Strategy Current Status window for those internal users who only need a quick look at a loan summary. And, they can do it from anywhere you can access the Internet.

Looking to grow your business? Look to McCracken Financial Solutions Corp.


Offices
To learn more about our solutions, talk with a McCracken representative:

Phone: (978) 439-9000

Address: 8 Suburban Park Drive
                  Billerica, MA 01821
 

More Information
salesinfo@McCrackenfs.com


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